Description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Position can be Located in the USA or Canada

The IS (Information Software) Pre-Sales Technical Consultant provides pre-sales services to both internal and external customers, focusing on the implementation and deployment of IS offerings. The primary focus of the position is to support the IS Sales Team in working with our Customers on their MES opportunities by conducting Discovery Interviews with prospective customers and developing compelling presentations and demos of our solutions that align with the prospect's required capabilities. Also, to and ensure a consistent and efficient handover to our delivery organization and by that help drive these engagements to a successful closure.

This position reports to the ISTC Regional Manager of Information Software. The MES Technical Consultant will also be given assignments and job duties from the IS team managers that manage the technical consultants for the region.

The position primarily provides sales support to the Information Solutions Sales Executives (ISSE), primarily within region as well as other key customer engagements from other sales teams.

The role requires excellent communication skills and the ability to interact and influence effectively across all levels of the company. In addition, strong commercial, product/service/solution and application skills are necessary. This position requires moderate to extensive travel primarily within region but could include opportunities in our other global regions.

Essential Duties & Functions/Key Responsibilities:

• Respond to RFIs and RFQs
• Work with Rockwell sales representatives on sales strategies, plans and execution
• Lead Discovery sessions to understand the customer's technical needs, wants, analyze the gaps, and propose solutions.
• Proactively engage with customers to define the overall technical approach for MES solutions
• Communicate with customer IT representatives to understand customer IT infrastructure and policies and to present solutions that fit into customer IT environment
• Present qualitative and quantitative value of the proposed solutions
• Create custom presentations and documents that clearly state customer business problems and Rockwell solutions and benefits
• Provide guidance to customers and implementers on ways to deploy proposed products including alternatives and their costs and benefits
• Work with deployment teams (internal or partners) on deployment strategies and specific proposals as needed
• Prepares technical materials, presentations, and tools to improve sales force effectiveness.
• Serves as technical expert for pre-sale customers and internal events.
• Customer focused attitude.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Normally receives little instruction on day-to-day work and is a self-sufficient knowledge worker.
• Receives guidelines and goals on new assignments and is expected to develop their own plan to achieve these goals.
• Assist with defining MES solution architectures and develops detailed design specifications for tire production
• Help define functional requirements through known industry standards, documentation analysis and Workflow Process Mapping (Value Stream Maps)
• Actively participate on a technical project team, ensuring that effective relationships are built and maintained
• Ability to work with an ad-hoc team of individuals to meet a project goal.

Qualifications

• Bachelor or master's degree in engineering, Operations Management, Informational Technology, or another Technical Field.
• 5+ years' experience in Manufacturing environments implementing or maintaining an MES and integrating to ERP, CMMS, PLM and other Business Systems.
• Strong verbal and written communication skills, plus the ability to communicate and work with a variety of people not under direct control in a fast-paced team environment.
• Has a Continuous-Improvement Attitude
• Stay current and be conversant with the latest relevant technologies and competitive offerings
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Qualifications

• Bilingual speaking: English and French (Canada) or English and Spanish (USA)
• Working knowledge of Industrial Control Systems (AB PLCs, SCADA, Historian, etc) and MES (FTPC, Plex, Scheduling).
• Familiarity with JavaEE technologies, like Java, Tomcat, JBoss, ActiveMQ
• Strong all around industry knowledge - continuous and discrete
• Be able to work effectively and proficiently with the following:
  • Microsoft SQL Server (Configuration and development of SQL code)
  • Cloud Computing (Microsoft Azure)
  • Mobile Platforms and Devices (Windows Mobile, Apple iOS, Android)
  • Familiarization with various Microsoft Technologies
  • Visual Studio, SQL, SSRS, PowerBI, Office, IIoT Platforms
  • Programming experience in Java, JavaScripting, Python, R, C# or C++ or equivalent

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EOE, M/F/Disable, Vet

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.